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The NHS has advised that the  the flu vaccination programme will be expanded this year, and are urging patients to have the vaccine when it becomes available for their age group later on in the year.

Please don't call the surgery now for an appointment. We are not taking bookings for flu vaccine as yet because we have not been advised when we are to give the vaccine to which of the various groups of patients.

When we receive this information we will contact our patients and advise the arrangements we are putting in place to vaccinate them and how they should book an appointment.

We do not anticipate being able to confirm arrangements with patients until the beginning of September at the earliest.



...but you are likely to have noticed a marked difference in the way things are being done in general practice as we manage Covid-19. ​Thank you for adapting so quickly to these new ways of working.

To limit the spread of Covid-19, we have worked to reduce footfall through the practice by using the e-consult online consultation systems, telephone appointments and video consultations to ensure we continue providing you with the care you need. 

Our top priority is to keep our patients and staff safe whilst ensuring patients get the care they need. Keeping our staff healthy is crucial so that they can continue to care for everybody.

From now on, when you contact your surgery for an appointment you will receive an initial assessment through e-consult (on the practice website) OR by telephone, by a suitably trained clinician. It is essential that you give an accurate and detailed description of your symptoms when asked. This will allow us to provide you with the most appropriate treatment.

If you have suspected Covid-19 symptoms and, following a telephone assessment, need to have a further face-to-face appointment, this may take place at Old Basing surgery. 

If you need to have a non-Covid-19 related face to face appointment and do not have any Covid-19 symptoms, you will still be able to access your usual surgery. However, please be aware that this may change dependent of staff availability.


 Click here to see the Hampshire Carers Charter

(Site updated 27/07/2020)
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