Prescriptions

Ordering repeat prescriptions

You can request a repeat prescription via either the NHS App/Patient Access or through your pharmacy.

Patients unable to request prescriptions via the Apps or through your pharmacy, can pop into the surgery and complete a prescription request form.

Please allow 5 working days before collecting your prescription.

Click on your preferred Online Service below to request a repeat prescription. If you are not registered with any of these services, then please register by following the instructions on their respective pages.

Note: The NHS App allows you to get registered by setting up an NHS account online and without the need to visit the practice.

NHS App

Patient Access

Urgent Requests for Medication

We regularly receive 15-20 requests per day where our patients are running out of their medication, the majority of which are non-urgent medications (see below). As a result our GPs are spending the equivalent of 10 appointments per day reviewing and authorising medication whilst our Receptionists spend valuable time keeping a watching brief on where the prescription is to enable the patient to collect on the same day.

With a little bit of forward planning these prescriptions could be ordered in advance and be dropped efficiently into the prescription process making more time available for GPs to see patients.

As a result same day urgent prescription requests will be strictly limited to the following medications, and patients will not be able to access an urgent prescription more than once. You can of course ask your Pharmacist for an urgent prescription which they can dispense without a prescription being signed by your GP.

  • Asthma and COPD reliever inhalers
  • Anticoagulation
  • Insulin, and associated products and other antidiabetic medications
  • Antiepileptics
  • GTN spray
  • Long terms steroids and Immune suppressants
  • Antipsychotics
  • Anti-arrhythmics
  • Palliative care patient’s medications
  • Long term antibiotics
  • EpiPen
  • Infant formula

Requests for urgent medications should be made before 12:00pm and will not be available for collection until 6:00pm. If you require your usual medication as an emergency and it is not possible to get a doctor’s prescription in time, it may be possible to obtain a supply from the chemist.

Why can I not see all my medications on the repeat medication list?

The doctor who prescribed your medication will decide whether it will be listed as a repeat medication on your records. This is a safety issue to ensure you are reviewed appropriately before any further medication is prescribed for you. If it is appropriate for you to order further prescriptions of the medication online it will be available for you to see and order when you login.

Prescription Charges and Exemptions

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication

Please read detailed information about prescription exemptions and fees on the NHS website and NHSBSA website.

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