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Repeat Prescriptions

Please ensure you order your prescription in good time. Please read our Repeat Prescriptions fact sheet by clicking here.

We regret we cannot accept routine requests for prescriptions by telephone at Crown Heights Medical Centre.

Applying for an on-line account

To apply for your new account you will need to visit either Crown Heights Medical Centre or Crown Heights Old Basing Surgery in person and collect your initial registration details.

We can then raise a letter of authorisation which contains your inital setup details and post it to you.  UNFORTUNATELY WE CANNOT EMAIL THIS INFORMATION TO YOU.

Accessing the Online Repeat Prescribing system

Please follow this link  

Alternatively you can email your request to Please make sure that you include your full name and date of birth. Please use the name of the medication as shown on your previous prescriptions.  This email address is for repeat prescription requests ONLY.

For general (NON URGENT) enquiries please contact 


Three working days notice is required i.e.


Monday before 12:00Thursday after 4:00 p.m
Tuesday before 12:00 Friday after 4:00 p.m
Wednesday before 12:00Monday after 4:00 p.m
Thursday before 12:00Tuesday after 4:00 p.m
Friday before 12:00Wednesday after 4:00 p.m


After 12:00 p.m allow an extra day 





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