New Patients

Register as a New Patient

We operate an online registration process and the forms can be accessed via the links below.

First check that you live within our catchment area by using the postcode checker tool opposite.

We accept patients from Basingstoke and from some surrounding villages.  Please register at the earliest opportunity.

To ensure our patients receive the full range of primary care services, including home visits, we only accept patients who are living within our practice boundary. If you move beyond our practice  boundary you must register with another practice.

Once you have completed and submitted the form it will be collected by us electronically, and your details entered onto our clinical system. Once you are active on our system we will send a text message to you confirming your registration. Please allow up to 5 working days for your registration to be processed.

Please note there is a temporary registration suspension in place. If you are a registered patient at Shakespeare Road Medical Centre, Bramblys Grange, Chineham, CGH or Beggarwood you cannot transfer to Crown Heights until at least 31st January 2022. The only exceptions are:

  • Registration of new babies of those already registered
  • Patients moving to a new address which puts them in a new practice boundary
  • Care home resident registrations     

If you have any trouble with registering online please contact us on 01256 329021 and we will make alternative arrangements.

Please have a read of our patient leaflet. New Patient Leaflet

Please note, if you submit a registration but live outside our catchment area we will not be able to register you, and we will therefore destroy your registration forms.

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

england flag English Iran flag Farsi Urdu flag Urdu
albania flag Albanian Bengali flag Bengali india flag Hindi
egypt flag Arabic Croatian flag Croatian lithuania flag Lithuanian
bulgaria flag Bulgarian Punjabi flag Punjabi poland flag Polish
china flag Chinese (Cantonese) Somali flag Somali portugal flag Portuguese
china flag Chinese (Mandarin) Gujerati flag Gujerati spain flag Spanish
russia flag Russian Turkish flag Turkish French flag French

Disabled Patient Facilities

Please note that from Monday 28th June until early September there will be NO access to the surgery from the car park via the lift. The area will be locked as engineers are installing a new lift on behalf of the landlord.

If you choose to use the car park below the surgery we recommend you use either of the 2 sets of stairs on the external wall of the car park.

Patients with mobility issue may find it easier to park on the Purple 1 floor in Festival Place and use the bridge.

We apologise for the inconvenience whilst these essential works are carried out.